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FAQ

1. Can you send the order to my city (country)?

We can send your order to any location in the Czech Republic and Slovakia.

We can deliver your order anywhere in the world.


2. What of your catalog is available?

All the presented assortment is available in our stock. The information is updated 1 time in 6 hours.

3. How to determine the size?
Each product group has its own size table.

We recommend that you measure your parameters (chest girth, waist circumference, hip circumference) and indicate them in the comments to the order.

Our manager will help to choose the size for each particular thing specified in the order.

4. How do I pay for the order?

After confirming the order, the manager will send you an invoice for payment by card or with PayPal.

5. When will you ship my order?

We will ship your order either on the day of payment or the next day.

6. What is the most convenient way of communicating with you?

When ordering our site, specify the phone where there is an instant messenger (WhatsApp, Viber, telegram).

Then we will be much quicker and easier to contact you and solve all the issues.

7. And you just send me my order? How do I know about this?

As soon as we ship your order, immediately report the track number (for tracking). In addition, we will send you a photo of the parcel and photo of things in the parcel, for your peace of mind.

8. Is the final price on the site? Do I have to pay VAT, other taxes?

Will it be necessary to pay customs duties upon receipt of an order?

The prices indicated on the site are final, you do not have to pay VAT (other taxes). The customs fee for the receipt of the order will not be required to pay (neither in the EU, nor in any other country).

The cost of delivery is paid additionally, depends on the amount and weight of the order.